If you have a question about your mail order, a problem you need resolved or anything else urgent, please telephone us for an immediate resolution as we are currently unable to answer emails.

Calling from the United Kingdom Tel: 0115 9168177

Calling from outside the UK dial your international operator then
Tel: ++44 115 9168177

for example if you are calling from the USA you would call 011 44 115 9168177

Our office opening times are between 09:00 - 18:00 GMT(Greenwich Mean Time).If you are calling from outside the UK, Continental Europe is one hour ahead of GMT. Pacific time is eight hours behind GMT so you can call us from 01:00 - 10:00. Eastern Standard Time is 5 hours behind.

You can also contact us by fax in the UK on: 0115 9168044

Calling from outside the UK dial your international operator then
Tel: ++44 115 9168044

When making a query about an order please have as much information available as possible, (e.g. name of person who placed the order, address of person who placed the order, name of person to whom we were sending the order, address of person to whom we were sending the order, when the order was placed, how the order was placed etc.)

You can e-mail Forge World any time, however if your enquiry is urgent we strongly recommend that you telephone instead. Due to the sheer quantity of e-mails Forge World receives we cannot guarantee a speedy reply to your e-mail.

All queries about existing orders can be emailed to fworderenquiries@games-workshop.co.uk

For general enquiries, email us at forgeworld@games-workshop.co.uk

For Catalogue requests email your full name and address to forgeworldcatreq@games-workshop.co.uk

For Gamesday or event reservations send us an email with the event title and what you want to collect at Games Day and your name to fwreservations@games-workshop.co.uk