Delivery

Free Standard Delivery Offer:

Place an order of 90€ or more by 11:59 pm on Wednesday 31st October 2018 for free standard delivery. Orders placed after this time will revert to our standard delivery rates noted below. To take advantage of this offer, simply place an order with a value of 90€ or more, excluding gift vouchers, and select the option for free standard delivery when prompted.

Standard 6€
Order by 1pm
Your order should arrive within 3-5 working days after dispatch. Orders placed after 1pm or to certain remote locations may take longer.
Express FREE
over 300€
Order by 1pm
Your order will get to you within 2-3 working days after dispatch. Orders placed after 1pm or to certain remote locations will take 1 day longer. This is a tracked service and orders below 300€ will cost 12€.
Next Working Day 27€
Order by 1pm
Your order will get to you the next working day after dispatch. Orders placed after 1pm or to certain remote locations will take 1 day longer. This is a tracked service.

Delivery Questions we’ve been asked:

 

When will you process my order?

If you place your order before 1pm, we will send it out that same afternoon. Orders placed after this time or on Saturdays, Sundays and UK Public holidays will be dispatched the next working day. Preorders are shipped for delivery from the Monday after their launch date.

My order contains products that are available at different times; when will I receive my order?

At checkout, you can choose to have them sent separately as soon as they become available. All parts of the order will be shipped to the same destination and the shipping charges are based on the type of delivery you choose at checkout. Please click here for more information.

Can I use Express or Next Working Day Delivery with Overseas Armed Forces address or PO Box addresses?

Sorry, our Express and Next Working Day delivery methods cannot be used if orders are being sent to these types of address. But all orders over 90€ still qualify for free standard shipping where ever you’re currently calling home.

What products count towards free delivery?

When calculating whether or not you qualify for free delivery, our system only counts products that will be physically delivered to you - such as miniatures, books and Hobby supplies. Forge World Digital Editions and Virtual Gift Vouchers don’t count towards your free shipping threshold.

How can I get Free delivery to events?

When Forge World is attending or organising an event, free delivery to the event will be offered on orders of any size. To use this, simply place your order for delivery to the country where the event is held then select the event from the available delivery options. You can change your delivery country by clicking on the flag at the top right of this page and selecting the country of the event. Final order dates for each event will be displayed on the delivery options page. Many events will require a ticket for entry to collect your order. If you are ordering to a ticketed event, please only choose delivery to the event if you already have a ticket.

For other delivery questions we’ve been asked, please visit our Customer Services page.