Delivery

Free Standard Delivery Offer:

Place an order of £75 or more by 30th September for free standard delivery. Orders must be placed online between 10:00 am Wednesday 22nd August 2018 and 11:59 pm on Sunday 30th September to qualify for this offer. Orders placed after this time will revert to our standard delivery rates noted below. To take advantage of this offer, simply place an order with a value of £75 or above, excluding gift vouchers, and select the option for free standard delivery when prompted.

Standard £3.50 Order by 1pm We use Royal Mail 1st Class delivery so in most cases your order will arrive the next day if placed by 1pm. Orders placed after 1pm or to certain remote locations will take longer.
Express FREE
over £250
Order by 3pm This service will get your order to you the next working day. Orders placed after 3pm or to certain remote locations will take 1 day longer. This is a tracked service and orders below £250 will cost £6.
Next Working Day Morning £10 Order by 3pm This service will get your order to you the next working day before midday. Orders placed after 3pm or to certain remote locations will take 1 day longer. This is a tracked service.

Delivery Questions we’ve been asked:

 

When will you process my order?

If you order before 1pm (Standard Delivery) or 3pm (Express/Next Working Day Morning) Monday to Friday we will dispatch your order the same day. Orders placed after this time or on Saturdays, Sundays and Public holidays will be dispatched the next working day. Preorders are shipped for delivery on or after their launch date.

My order contains products that are available at different times; when will I receive my order?

At checkout, you can choose to have them sent separately as soon as they become available. All parts of the order will be shipped to the same destination and the shipping charges are based on the type of delivery you choose at checkout. Please click here for more information.

Can I use Express or Next Working Day Morning Delivery with Overseas Armed Forces, BFPO or PO Box addresses?

Sorry, these delivery methods cannot be used if orders are being sent to these types of address. But all orders over £75 still qualify for free shipping wherever you're currently calling home.

What products count towards free delivery?

When calculating whether or not you qualify for free delivery, we count products that will be physically delivered to you - such as miniatures, books and Hobby supplies. Forge World Degital Editions and Virtual Gift Vouchers don’t count towards free delivery.

How can I get Free delivery to events?

When Forge World is attending or organising an event, free delivery to the event will be offered on orders of any size. To use this, simply place your order for delivery to the country where the event is held then select the event from the available delivery options. You can change your delivery country by clicking on the flag at the top right of this page and selecting the country of the event. Final order dates for each event will be displayed on the delivery options page. Many events will require a ticket for entry to collect your order. If you are ordering to a ticketed event, please only choose delivery to the event if you already have a ticket.

For other delivery questions we’ve been asked, please visit our Customer Services page.