Contact Us

Contact us anytime!

Our Customer Services team are here to help. If you are contacting us by email, we aim to respond within 24 hours, however, in busier periods it may take a little longer. For any urgent queries, please give us a call and we'll be able to help you straight away. All information will be processed in accordance with our Privacy Notice.


By Phone:

00 44 115 900 4995 (Normal national call charges apply)

By Email:

By Mail:

Forge World Customer Services
Address 1
Willow Road
Address 2


We are open…

Our Customer Service team is based in the UK and our English language phone line is open:

  • Monday to Friday – 09.30 to 18.00 (UK time)
  • Saturday and Sunday – Closed

We are closed…

Christmas Day, Boxing Day, New Years Day, Good Friday, Easter Sunday and all UK bank holidays.