Delivery

Standard* FREE
over $275
Order by 12 noon
(UK time)
Your order should arrive within 5-7 working days after dispatch. Orders placed after 12 noon (UK time) or to certain remote locations may take longer. Orders below $275 will cost $17.
Express** FREE
over $900
Order by 12 noon
(UK time)
Your order will get to you within 4-6 working days after dispatch. Orders placed after 12 noon (UK time) or to certain remote locations will take 1 day longer. This is a tracked service and orders below $900 will cost $60.
Express Air*** $75
Order by 12 noon
(UK time)
Your order will get to you within 1-2 working days after dispatch. Orders placed after 12 noon (UK time) or to certain remote locations will take 1 day longer.

*Please note this is only an estimate. Delivery could take more or less time depending on your location.
**If choosing this service for Russia you MUST enter a valid business address.
***This service is not available in Russia and Falkland Islands.

Delivery Questions we’ve been asked:

 

When will you process my order?

If you place your order before 12 noon (UK time), we will send it out that same afternoon. Orders placed after this time or on Saturdays, Sundays and UK Public holidays will be dispatched the next working day. Preorders are shipped for delivery from the Monday after their launch date.

My order contains products that are available at different times; when will I receive my order?

At checkout, you can choose to have them sent separately as soon as they become available. All parts of the order will be shipped to the same destination and the shipping charges are based on the type of delivery you choose at checkout. Please click here for more information.

Can I use Express or Express Air Delivery with Overseas Armed Forces addresses or PO Box addresses?

Sorry, Express and Express Air delivery methods cannot be used if orders are being sent to these types of address. But all orders over $275 still qualify for free standard shipping where ever you’re currently calling home.

What products count towards free delivery?

When calculating whether or not you qualify for free delivery, our system only counts products that will be physically delivered to you - such as miniatures, books and Hobby supplies. Forge World Digital Editions and Virtual Gift Vouchers don’t count towards your free shipping threshold.

How do you handle import duty?

Forge World is not responsible for any charges you may have to pay in taxes or customs duty. Please contact your local customs office to establish what charges you may incur if you order from outside the United Kingdom or the EU.

How can I get Free delivery to events?

When Forge World is attending or organising an event, free delivery to the event will be offered on orders of any size. To use this, simply place your order for delivery to the country where the event is held then select the event from the available delivery options. You can change your delivery country by clicking on the flag at the top right of this page and selecting the country of the event. Final order dates for each event will be displayed on the delivery options page. Many events will require a ticket for entry to collect your order. If you are ordering to a ticketed event, please only choose delivery to the event if you already have a ticket.

For other delivery questions we’ve been asked, please visit our Customer Services page.